Responsibilities and Duties:
- Maintain best practices on managing systems and services across all environments
- Fault finding, analysis, and logging information for reporting of performance exceptions
- Proactively monitoring system performance and capacity planning
- Manage, coordinate, and implement software upgrades, patches, and hotfixes on servers, workstations, and network hardware
- Resolve technical issues related to network interruptions
- Actively update, maintain and monitor all aspects of computer networks
- Experience installing and configuring computer systems and applications
- Ensure the security of an organization’s IT database by performing backups and updating security protocol
- Maintain detailed reports listing requests to technical assistance, steps taken to resolve them
- Plan, organize, control, and evaluate IT and electronic data operations
- Ensure security of data, network access, and backup systems
- Monitoring network performance and high availability.
- Work with the team to ensure service quality and redundancy.
- Organize and file documentation and instructional guides for computer hardware
- Perform continuous research work on the latest technologies for improving our network infrastructure.
Must Haves:
- Excellent knowledge of technical management, information analysis, and computer hardware/software systems
- Expertise in data center management and data governance
- Hands-on experience with computer networks, network administration, and network installation
- Identify problematic areas and implement strategic solutions in time.
- Preserve assets, information security, and control structures.
- Excellent knowledge of technical management, information analysis, and computer hardware/software systems.
- Expertise in data center management and data governance
- Understanding of IP networks.
- Must have skills for initial level troubleshooting for network issues.
- Hands-on knowledge of Mikrotik Router and Firewall.
- Familiar with Routers and Access Points (MicroTik and UBNT).
- Must be familiar with LAN and WAN
- Prior experience in Network Support
- Must be familiar with Linux, Unix, and Windows OS.
- Must be adaptive in learning new things
- Must know Network Topologies
- Good in operating network devices
- Must have knowledge of CCTV Cameras and Proactive in Monitoring.
- Review bandwidth and resource utilization and make recommendations for any upgrades.
- Document all network standards and procedures.
- Good knowledge of Windows and macOS especially
- Configuration, management, troubleshooting, and securing of local area networks (wired & wireless)
- Must be familiar with VPN setup and VPN configurations.
- 24/7 availability in case of any problem occurring in the network.
Qualification & Experience:
- BSCS/BSIT
- 1-2 years